Some 'tools' now available to designers are not yet compatible with the target customer PC, browser, or bandwidth. Any limitation created by using the wrong 'tools' can provide customers with frustration and lose the company credibility. Tool selection for a client solution must involve considering: The customer capability   Bandwidth Connectivity   Browser Facilities Type and capability of web server   "Correct tool for the job."  HTML, DHTML, ACTIVE X, CSS, FLASH, ASP, JAVA, PERL, JPG, GIF, PDF, APPLET. These (and others) are all designer 'tools of the trade' for making things happen on the customers browser. The solution has to consider what's needed and best for the job in hand. Any solution using the internet is ultimately viewed by a customer and impacts on the client business. Keeping it simple and loading fast benefits business